practice

Practice Journey

For a PHO implementing the Health Care Home programme several steps must be considered prior to implementation.

The below image depicts one pathway for a practice (or PHO) considering implementing the model of care.

Project Management (Governance & Business Processes)

HCH Enhance Model of Care or Building Blocks Model of Care

Hamish,

53 Male

"I would ring up and the next appointment would be a week later, which would put me off. I think that was the reason I would hardly ever come in. It’s much better this way – the doctor rung me back and I was able to tell him what was going on with me and he made me an appointment straight away."

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