For a PHO implementing the Health Care Home programme several steps must be considered prior to implementation.
The below image depicts one pathway for a practice (or PHO) considering implementing the model of care.
Project Management (Governance & Business Processes)
HCH Enhance Model of Care or Building Blocks Model of Care
"I called Hora Te Pai Health Services to book an appointment for my 7-year-old daughter, as she was complaining of a sore tummy. My GP returned my call quickly, and after answering more questions, we established that there was no sore throat or fever, so we agreed that we would monitor over a day or two to see if the symptoms worsened. It saved me time and avoided a visit to the GP — this new service is awesome."
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