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blocks

Building blocks

The Building Blocks provides an introduction to the Model of Care, it features a smaller number of core characteristics designed to improve access and outcomes, including a focus on digital health, addressing same day acute demand and consumer experiences and engagement as well as focusing on planned and proactive care.

Practices may choose to implement some or all the building blocks, choosing aspects that fit the needs of its community/whānau. The model is not one size fits all, instead it is one that is flexible and adaptive and can be implemented within many diverse practices/PHOs.

By firstly implementing the MoC building blocks into practices, this provides a gateway to the full HCH programme, allowing a gradual transition to the full HCH model. Practices typically incorporate the model over a period of time at a pace that suits their practice and workforce environment.

Building Blocks Requirements

Want to know more, download the Building Blocks of Health Care Home which details 12 characteristics to focus on when you start your journey.

Interactive Building Blocks

The HCH Building Blocks Interactive Model of Care includes a vast set of resources to support the implementation of the model.

How to Get Started

Are you ready to make a change? Send a request through and one of team will be in touch to discuss starting your journey.

Aifou,

38 Female

Aifou called her practice to book an appointment for a suspected UTI. Within minutes, her doctor had called her back and was able to assess her needs over the phone. The doctor then booked Aifou to see the nurse that same morning, using a standing order to enable the nurse to prescribe antibiotics if necessary. During her appointment, the nurse also notices that Aifou is due for a cervical screening and a mammogram, and books these in with the appropriate service providers with Aifou present.

“The nurse was really good. She even put the phone on speaker so that I could hear what was going on”

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