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resources

Resources

Collaborative Aotearoa are continually developing resources to facilitate your journey to become a Health Care Home.

Find tools, templates, plans, and presentations to support PHOs and practices as they navigate the implementation of the health care home characteristics.

Interactive MoC

The Interactive Model of Care includes a vast set of resources to support the implementation of the model – this easy access approach to tool and resources supports change at scale and pace across our network.

Building Blocks

The Interactive Building Blocks Model of Care includes a vast set of resources to support the implementation of the model – this easy access approach to tool and resources supports change at scale and pace across our network specific to the 12 building block characteristics

Collective Action for Communities

View the range of resources for Collective Action for Communities.

Onboarding

Find out more about how a patient or a practice experience the Health Care Home Model of Care.

Webinars

Access our comprehensive range of webinars on a vast range of topics.

Library

Looking for information on a specific topic or want to know if we have a presentation available then visit our searchable library.

Dr Andy Williams,

Feilding Health Care

Doctor Andy Williams at Feilding Health Care believes the HCH model of care works best when the clinician knows their patients. “If you know the patient, you can take the history over the phone, which means you just need to carry out the clinical examination upon arrival. It’s a more efficient way of operating.” One of the requirements of the HCH model, GP triage checks that the GP is available to their patients via phone for a specified time slot each day. This ensures continuity of care and more efficient patient management. The GPs are also encouraged to take ownership of their appointment books so that they have more control over their day, something Andy describes as essential to making the model work. He also believes the introduction of the patient portal re-establishes the patient/doctor relationship, by increasing patients’ direct access to their doctor, however it’s important the Doctor is already familiar with the patient before engaging these services.

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