The patient journey video summarises an ideal experience of a metaphorical patient interacting with their Health Care Home.
The purpose is to bring the HCH model of care to life and to demonstrate how this model of care works for individual’s and whānau.
Bruce,
56 Male
While away on holiday, Bruce presented to A&E with stomach pain. When he returned to his hometown, he called his GP who ordered a colonoscopy and CT scan over the phone. Within 24 hours of having the tests done, Bruce was able to access his test results via ManageMyHealth.
“By giving us the information, it actually makes me really aware of my health. It’s like getting ownership of my own health.”
“We like to travel around in our caravan, so the app means we can be anywhere in NZ or Australia and still get the results from any procedures”
