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Patient Journey

The patient journey video summarises an ideal experience of a metaphorical patient interacting with their Health Care Home.

The purpose is to bring the HCH model of care to life and to demonstrate how this model of care works for individual’s and whānau.

Belinda,

25, Female

"It’s the way of things now. If I want to get any minor medical attention. I know I can do it through the electronic route, whether by phone call, email or on the app."

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