Thalamus Tool
Thalamus is a tool WellSouth uses to provide practices and authorized users access to reports and dashboards for both clinical and business intelligence. Click here to learn more.
Clinician Checklist for Clinical Triage
A checklist for clinicians during a triage call.
Clinical Triage Process
This Clinical Triage process flow chart is a standard approach, teams are encouraged to refer to this as a guide to develop a process that aligns with their patient population health and needs.
Queenstown Medical Video Explaining GP/Clinical Triage
Credit: Queenstown Medical Centre. This short, animated video explains GP Triage service for our enrolled patients.
Video Introduction – What is the Model of Care?
By putting the patient first, the Model of Care aims to build on what’s best about traditional general practice. When it comes to health, we believe that everybody deserves access to the best care.
Clinical Triage Guidance Document – Practice Information
Components in this Clinical Triage guidance document can help provide a comprehensive understanding of clinical triage for healthcare professionals involved in the process and contribute to the delivery of effective and timely patient care.
7-4 Reception Scripting Example – Clinical Triage
An Example of Scripting and Clinical Triage Process for Reception and Telephonists in General Practice.
Patient Partnership Resource Framework
Credit: Tū Ora Compass Health – Health Care Home Patient Partnership and Engagement Resource Framework. Supporting Resource includes templates and guidance
Collaborative Aotearoa Wellbeing Wheel
A tool for patients to gauge where they fall within the various areas of hauora.
Investigating the Effectiveness of Virtual Treatment via Telephone Triage in a New Zealand General Practice
A piece of research, undertaken by Andrew Ure, which aims to assess the effectiveness of Telehealth in Aotearoa GPs.