Patient Portal Messaging Template
Patient Portal Terms and Conditions Template resource as a starter for practices who will need to modify it for how they use the portal.
Reception Booking a Video Consult over the phone
Receptionist script and process for booking patient appointments. Suggested patient communication.
Clinical Triage Guidance Document – Practice Information
Components in this Clinical Triage guidance document can help provide a comprehensive understanding of clinical triage for healthcare professionals involved in the process and contribute to the delivery of effective and timely patient care.
Virtual Consults with Indici – Patient Instructions
Indici how to guides on setting up and conducting virtual consults: Patient Instructions
Clinician Introduction Quick Key
Other ‘how to guides’ and examples of scripts, email templates, and terms and conditions. 2024 7.1 Clinician Introduction – Quick Key
Email and Text template for booked video consult – examples
Other ‘how to guides’ and examples of text scripts, email templates, and terms and conditions
Policy for telephone and e-consults
Policy, position statements and other examples to provide helpful context in relation to virtual consults
Patients First – Technical Considerations Guide
Policy, position statements and other examples to provide helpful context in relation to virtual consults
Patient experiences of Telehealth during lockdown
Policy, position statements and other examples to provide helpful context in relation to virtual consults
GP Appointment Book Example
Example of a GP Appointment book