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EXAMPLE Flyer for SMA

Tools to help implement this characteristic

Evaluation Form SMA

Tools to help implement this characteristic

Telephone System Due Diligence – Blank version

Tools to help implement this characteristic

Call Management

Tools to help implement this characteristic

MoH Health Literacy Review

MoH Health Literacy Review (2015)

Lean Leadership to Team Boards

Tools to help implement this characteristic

Visual Board

Tools to help implement this characteristic

Proactive Planning Toolkit – Huddles

Tools to help implement this characteristic

GP huddle confirmation report

GP Huddle Confirmation Report

Patient Experience Survey

Example of a patient experience survey

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