Components in this Clinical Triage guidance document can help provide a comprehensive understanding of clinical triage for healthcare professionals involved in the process and contribute to the delivery of effective and timely patient care.

An Example of Scripting and Clinical Triage Process for Reception and Telephonists in General Practice. 

Credit: Tū Ora Compass Health - Health Care Home Patient Partnership and Engagement Resource Framework. Supporting Resource includes templates and guidance

Credit Tū Ora Compass Health

The purpose of this resource is to guide the Clinical Assistant within Primary Care working under the delegation of a General Practitioner or Nurse Practitioner.
Please note – all practices utilising this resource need to ensure that the recommended actions have been reviewed and agreed upon within the practice context or updated to a practice specific version under the guidance of practice clinical governance/leadership.
This has been written with Wellington based laboratory limits and 3D Health Pathways recommendations and was last fully reviewed in November 2023.

Collaborative Aotearoa 2023 Conference - Dr Andrew Miller and Dr Janine Bycroft

A tool for patients to gauge where they fall within the various areas of hauora.

A job description Template outlining the responsibilities of the Clinical Assistant role.

Credit: Tū Ora Compass Health - A short presentation on the Clinical Assistant role as part of the Health Care Home. 

Collective Action with Communities 

Collective Actions with Communities.