Missed the webinar on Centering Equity in Collective Impact... view it here

Care Planning in General Practice

This resource has been created to support general practices with care planning for priority patients. Care planning has been proven to support improved health outcomes and reduce general practice acute utilisation.   


Health Coaching in General Practice

This resource has been created to support general practices understand the value of health coaching within general practice.

Thalamus Tool

Thalamus is a tool WellSouth uses to provide practices and authorized users access to reports and dashboards for both clinical and business intelligence. Click here to learn more.

Scoping the Gap Tool Pae Ora

Practice Manager Manual

In collaboration with Collaborative Aotearoa and PMAANZ - Practice Manager Manual Template Nov23 -FINAL

Reception Booking a Video Consult over the phone

Receptionist script and process for booking patient appointments. Suggested patient communication.


Clinician Checklist for Clinical Triage

A checklist for clinicians during a triage call.

Clinical Triage Process

This Clinical Triage process flow chart is a standard approach, teams are encouraged to refer to this as a guide to develop a process that aligns with their patient population health and needs.

Queenstown Medical Video Explaining GP/Clinical Triage

Credit: Queenstown Medical Centre.

This short, animated video explains GP Triage service for our enrolled patients.

Video Introduction – What is the Model of Care?

By putting the patient first, the Model of Care aims to build on what's best about traditional general practice. When it comes to health, we believe that everybody deserves access to the best care.

Join the Collaborative

Simply add your name and email address to subscribe to our newsletter