Components in this Clinical Triage guidance document can help provide a comprehensive understanding of clinical triage for healthcare professionals involved in the process and contribute to the delivery of effective and timely patient care.

An Example of Scripting and Clinical Triage Process for Reception and Telephonists in General Practice. 

Credit: Tū Ora Compass Health - Health Care Home Patient Partnership and Engagement Resource Framework. Supporting Resource includes templates and guidance

Credit: Tū Ora Compass Health 2023 Clinical Assistant Delegation Policy and Framework.

A role design to help General Practice teams with inbox management reports and more.

Collaborative Aotearoa 2023 Conference - Dr Andrew Miller and Dr Janine Bycroft

A tool for patients to gauge where they fall within the various areas of hauora.

A job description Template outlining the responsibilities of the Clinical Assistant role.

Credit: Tū Ora Compass Health - A short presentation on the Clinical Assistant role as part of the Health Care Home. 

Collective Action with Communities 

Collective Actions with Communities.