In 2023 GPNZ delivered three webinars on the topic of inbox management. Sessions were recorded and you can view them via this link. 

1. Workforce 
2. Technology advancements
3. Medico-legal perspectives 

Patient Portal Terms and Conditions Template resource as a starter for practices who will need to modify it for how they use the portal.  

A resource on Advance Care Planning. Tō tātou reo

This resource has been created to support general practices with care planning for priority patients. Care planning has been proven to support improved health outcomes and reduce general practice acute utilisation.   

This resource has been created to support general practices understand the value of health coaching within general practice.

Thalamus is a tool WellSouth uses to provide practices and authorized users access to reports and dashboards for both clinical and business intelligence. Click here to learn more.

Scoping the gap PAE ORA Template

In collaboration with Collaborative Aotearoa and PMAANZ - Practice Manager Manual Template Nov23 -FINAL

Receptionist script and process for booking patient appointments. Suggested patient communication.

A checklist for clinicians during a triage call.